8 Frequently Asked Questions
Common questions and answers related to licensing, updates, rollback protection, backups and synchronization.
✓ Update & Synchronization Issues
✓ Rollback Protection & Recovery
✓ Backup Management
✓ White Label Configuration
✓ Support & Troubleshooting
General Questions
A centralized update management system for GPL plugins and themes with licensing, rollback protection and update automation.
Yes. GPLMart Updater PRO supports both plugins and themes.
Yes. Native self-update support is included.
Account & License Questions
Login again and use Refresh Cache to synchronize your account.
The license exists but has not been activated for the current domain.
Open Manage License and click Connect This Website.
Yes. Disconnect the current domain first and then connect the new website.
GPLMart Updater licenses support automatic updates on one activated domain for one year from the purchase date.
Installed products will continue to work normally, but automatic updates, license validation and update notifications may no longer be available until the license is renewed.
Update Questions
Verify license status and run Refresh Cache.
Yes. Use the Update All feature from the Dashboard.
Yes. Configure schedules in Manage Updates.
Yes. GPLMart Updater PRO integrates with the native WordPress update system.
Rollback Questions
A backup and recovery system that restores previous versions after problematic updates.
No backup snapshot exists for that product version.
No. Rollback restores plugin and theme files only.
Yes. Configure Max Backups Per Item in Settings.
Backup Questions
Backups are stored by the GPLMart rollback engine and managed automatically.
Yes. Configure Backup Retention settings.
No. Updates continue working but rollback functionality may be unavailable.
Yes. Backup snapshots can be downloaded from the Update History page using the Download Backup option.
White Label Questions
A feature that allows replacement of GPLMart branding with your own branding.
Yes. Configure it from Branding Setup.
No, if Hide Settings Page is enabled.
No. Branding changes only affect appearance.
Support Questions
Use the Support Portal, Email Support or WhatsApp Support options.
Please provide your registered email, license key, and details of the issue.
GPLMart Updater Version: 8.0.9